The Reduce Non Value Added Work dashboard enables you to identify and eliminate work items that do not add any value to your product. This could be work items that are canceled after work has been done on them, reopened defects, or unapproved work items. These type of work items add to your overall project cost (in terms of resources and cost) without adding any significant value, diverting resources from value-added work.
Using this dashboard, value stream managers can look into these categories of work items, analyze, and potentially eliminate or reduce the number of work items. You can view a list of projects along with the number of non value added WI, non value added WI %, and the opportunity rank that helps you understand projects that present a higher chance of non value added work clean-up. You can also see the trend of non value added work month wise, and analyze whether the teams have been doing well in eliminating non value added work; or if more of non value added work is being added to the backlog month on month.
As a business stakeholder, you can find answers for some of the key business scenarios such as:
This dashboard is built using the Work Item and Work Item Project Rollup iCube and fetches data based on the filter specified for these iCubes. Refer to the respective iCube topic for more details about the filter.
Note: This dashboard supports Jira, ADO and Digital.ai Agility source system.
The Reduce Non Value Added Work dashboard displays data in four separate tabs. Each tab provides detailed information about one particular category of non value added work. The four tabs are:
You can use the filter in the dashboard to analyze information related to specific Projects or Engineering Managers. The dashboard supports hierarchy in case of filtering results based on Engineering Managers (up to three levels by default).
This chapter gives you details about non value added work. It gives you an overall view of the non value added work items, percentage of non value added work items, and opportunity rank, categorized based on the concerned project. The opportunity rank tells you which projects have the greatest opportunities to increase flow by reducing non value added work based on non value added work volume, percentage of total work, and growth trend.
Recommendations: This panel on top of the dashboard gives recommendations on projects which have the highest opportunity rank to reduce non value added work.
By Project: This panel displays a list of projects with non value added related metrics to help you understand the percentage of non value added work in each project. The metrics displayed are Non Value Added WI %, number of Non Value Added WI, Growth% in Non Value Added Work, and the Opportunity Rank.
Non Value Added Work Item By Month: This panel displays a bar graph that shows the trend of number of non value added work items over the last 6 months
Impact of Non Value Added Work: This panel displays a bubble chart to help you understand how non value added work has impacted flow in terms of spill over and committed vs completed metrics
Non Value Added Work KPIs: This panel displays the overall numbers for reopened defects, unapproved work items, and cancelled active work items
Time Spent (Hours) on Non Value Added Work: This panel displays the overall time spent (number of hours spent) on reopened defects, unapproved work items, and cancelled active work items.
This tab gives you a detailed look into the reopened defects.
Recommendations: This panel on top of the dashboard gives recommendations on projects which have the highest opportunity rank to reduce reopened defects.
By Project: This panel displays the reopened defects and percentage of reopened defects, growth in the number of reopened defects in the last 90 days, and opportunity rank, categorized based on the concerned project.
Reopened Defects By Month:This panel displays a bar graph that depicts the trend of reopened defects in the last 12 months.
Defect Reopen % by Type: This panel displays a similar horizontal bar graph gives insights into defect types that are most often reopened.
Defect Reopen KPIs: This panel lists important KPIs such as total number of reopened defects, Defect Reopen%, Avg Reopen Duration (displayed in days)
Impact of Reopened Defects: This panel displays a bubble graph that depicts the impact of reopened defects on flow in terms of the spillover and committed vs delivered metrics along with linear trend lines indicating the best-fit.
Reopened Defect Details: This panel displays a dashboard that enables you to drill down into the details of reopened defects including information such as original completed date, originally completed by, reopened by, time spent on the defect, and the current status.
This tab gives you a detailed look into unapproved work items.
Recommendations: This panel on top of the dashboard gives recommendations on projects which have the highest opportunity to reduce unapproved work items.
By Project: In this panel, you can view the unapproved work items, and percentage of unapproved work items, growth in the number of unapproved work items in the last 90 days, and opportunity rank, categorized based on the concerned project.
Unapproved Work By Month: A bar graph depicts the trend of unapproved work items in the last 12 months. A similar horizontal bar graph shows which work item types are most often unapproved.
Unapproved Work Items % By Type: This panel displays a horizontal bar graph with work items % by type.
Unapproved Work KPIs:This panel displays KPIs related to unapproved work items such as number of unapproved work items, unapproved WI %, average in progress duration (in days), and time spent on unapproved work items (in hours).
Impact of Unapproved Work Items: This panel displays a bubble graph that depicts the impact of unapproved work items on flow in terms of spillover and committed vs delivered metrics along with linear trend lines indicating the best-fit.
Unapproved Work Item Details: The dashboard also enables you to drill down into the details of unapproved work items including information such as created by, assigned to, time spent on the unapproved work item, duration for which the work item has been in progress, and current status.
This tab gives you a detailed look into cancelled active work items.
Recommendations: This panel on top of the dashboard gives recommendations on projects which have the highest opportunity to reduce cancelled active work item%.
By Project: In this panel, you can view the cancelled active work items, and percentage of cancelled active work items, growth in the number of cancelled active work items in the last 90 days, and opportunity rank, categorized based on the concerned project.
Cancelled Active Work Items by Month: This panel displays a bar graph that depicts the trend of cancelled active work items in the last 12 months.
Cancelled Active Work Item % By Type: This panel displays a horizontal bar graph gives you an overall picture on the type of work items which have had the maximum number of cancelled active work items.
Cancelled Active Work Items KPIs: This panel displays important KPIs related to cancelled work items such as Cancelled Active WI, Cancelled Active WI%, Avg In Progress Duration (Days), and Time Spent (Hours)
Impact of Cancelled Active Work Items: This panel displays a bubble graph depicts the impact of cancelled active work items on flow in terms of spillover and committed vs delivered metrics along with linear trend lines indicating the best-fit.
Cancelled Active Work Item Details: The dashboard also enables you to drill down into the details of canceled active work items including information such as cancelled by, cancelled date, time spent on the cancelled work item, and duration for which the cancelled work item has been in progress.
| Metrics Used | Description |
|---|---|
| Non Value Added Work Items % | Ratio of Non value added work items to COMPLETED, RESOLVED, IN PROGRESS Work items |
| Non Value Added Work Items Opportunity Rank | Combined rank of Non Value Added %, Non Value Added Count, and Non Value Added Count Growth. Lower rank values indicate greater opportunity for accelerating flow by reducing Non Value Added work |
| Non Value Added Work Items | Sum of Reopened Defects, Unapproved Work Items, and Cancelled Work Items |
| Non Value Added Work Items Growth % - Last 90 Days | Growth of Non value added work items in last 90 days compared to last 90 to 180 days |
| % WI Spillover | Percentage of work items that have spilled over to the next version of project |
| Committed Count | Count of the work items committed at the beginning of the project |
| % WI Committed vs Completed | Percentage of work items that were committed to work items that were completed |
| Reopened Defects | Number of defects reopened |
| Unapproved WI | Number of work items which are unapproved and currently in either COMPLETED, RESOLVED or IN PROGRESS state |
| Avg Unapproved Work Items In Progress Duration (Days) | Average duration of unapproved work item in IN PROGRESS State |
| Cancelled Active WI | Count of all work items whose current status category is "Cancelled" |
| Defect Reopen % | Ratio of Defects Reopened to Fixed Defects |
| Reopened Defects Opportunity Rank | Combined rank of Reopen %, Reopened Defects Count, and Reopened Defects Growth. Lower rank values indicate greater opportunity for accelerating flow by reducing Reopened defects. |
| Defect Reopen Growth % - Last 90 Days | Reopened Defects growth of last 90 days compared to prior to last 90 days |
| Avg Reopen Duration (Days) | Average duration between work item original completed date and last reopened date |
| Time Spent (Hours) - Reopened Defects | Total time spent on reopened defects |
| Unapproved Work Items % | Ratio of Unapproved Work Items to Resolved,Completed, In progress work items |
| Unapproved Work Items Opportunity Rank | Combined rank of Unapproved Work Items %, Unapproved Work Items, and Unapproved Work Items Growth. Lower rank values indicate greater opportunity for accelerating flow by reducing Unapproved work. |
| Unapproved Work Items Growth % - Last 90 Days | Growth of unapproved work items in last 90 days compared to last 90 to 180 days |
| Avg In Progress Duration (Days) | Average duration of unapproved work items in the In Progress state |
| Time Spent (Hours) - Unapproved Work Items | Total time spent on work items that are unapproved and are currently in In Progress, Resolved, or Completed state. |
| Cancelled Active Work Items % | Ratio of Cancelled Work items to RESOLVED, COMPLETED, or IN PROGRESS Work items |
| Cancelled Work Items Opportunity Rank | Combined rank of Cancelled Active Work Items %, Cancelled Active Work Items, and Cancelled Active Work Items Growth. Lower rank values indicate greater opportunity for accelerating flow by reducing Cancelled Active work items. |
| Cancelled Work Items Growth % - Last 90 Days | Growth of cancelled work items in last 90 days compared to last 90 to 180 days |
| Avg In Progress Duration (Days) - Cancelled Work Items | Average duration of cancelled work items in the In Progress state |
| Time Spent (Hours) - Cancelled Work Items | Total time spent on cancelled work items |
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